Refund policy

Refund Policy

30-day money-back guarantee

If you're not happy with your DinoStomp, contact us within 30 days of delivery and we'll make it right with a refund.

How to start a return

Reach out through our Contact page with your order number and the reason for your return. We reply within 1-2 business days.

Damaged, faulty or wrong items

If your order arrives damaged, faulty or isn't what you ordered, contact us within 30 days of delivery and we'll send a replacement or a full refund at no cost to you.

Refund timing

Approved refunds go back to your original payment method. Depending on your bank, it can take 5-10 business days to show on your statement.

Add-ons

Shipping Protection and the 30 Day Warranty are refundable if your order is cancelled before it ships.